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Here's What Customers Say About Jumps West...

I got the jumps today. Awesome!! I can't wait to try them once my outdoor arena is finished!! Great product!!! Erin Fletcher

Hey! Jumps look AWESOME!!! Can't wait to start using them but we are low on grass so we are letting it come up before we jump all over it ;)

Thanks so much again,
Melissa

Our same sentiments to you. Jumps West has been a fantastic agency to work with, and you personally have done an excellent job handling our project. Have a wonderful week.

Michele L. McNeill
Community Services Director
City of West Covina

Thank you for all your communication. You've really been helpful and made buying these jumps a EASY and great experience !!! =) Jennah, August 2009

Mia's Horseshows - Ribbons
Sent: Thursday, April 30, 2009
these are great!!! you are too much!!! thanks so much for your customer service. the jumps arrived yesterday and are fabulous!!! i'll be in touch when we're ready to order the wishing wells. thanks again.--maria

Date: Fri, Sep 19, 2008
The cavalettis arrived about 30 minutes ago and they look beautiful. I cannot wait to use them ..
Thanks, Elaine

Hello...
I just wanted to update you on my thoughts about your jump standards. They are very nice looking, they stand up well, and are easy to assemble. I will be looking at purchasing some wing standards and I will definitely keep you in mind as your jumps look lovely and you provided great customer service.

Thank You, K R
Alicorn Stables

I have just confirmed with Kyoto Branch and Ibaraki branch and Ena branch to arrive jumps and ranch rails to them today. Also my agent in Japan have received your catalogue. They are really impressed with your catalogue. (I also received couple of weeks ago, they look great!!). Thank you very much for excellent service this time.

Japan, August 2008

My name's Caitlin and I was curious about purchasing four 10' natural wooden rails from you guys? I've been having the hardest time finding rails because I don't live in "horse country" and was very pleased to find your website. Your jumps are affordable and have a wonderful look to them.

Thank you once again for your amazing commitment to customer service! I truly do appreciate it! 

Thanks so much again for such amazing customer service! I will most certainly consider Jumps West for ALL my future jump needs, as you just don't see customer service this good anymore. It's so refreshing! Thank you!!! J

Hi! My hat is off to you and yours. Thanks for your generosity, honesty and kindness, I will be there for you my friend. Jerry S.

Thank you so much for all the information. We show a lot in the trail classes, well my son does, I do the training. These are beautiful jumps & trail equipment. Renae R

Thank you very much. I really appreciate the great service.
Kind Regards, Heather V.

I am a strong supporter and love your jumps..P.S. they survived 3 hurricanes with no damage! Cynthia B., Florida

"I just sent back a reply to another email from your company in which I said I remained very impressed by your service and your company. I am even more impressed now. :o) The company I own does business online all around the world, so I know what I'm talking about when it comes to service, and you're good. :o)"

Thank you for your great customer service!
Pam

The service you have provided us is far beyond that which is customary and I would like to express my thanks for dealing with you to your boss. Keep up the good work, you are a real asset to the company you work for. Thank you so very much!

Thank you. Love the items we purchased.
Marshia

I saw the jumps the other day, and they're great! Thanks, Karle

I am so glad we were able to reach a deal. I am sooooo excited to get my new jumps. Thank you so much for bending over backwards to help me out. The way you went about things was wonderful and you really made my decision to go with your company quite easy.

You astound me! I do not even know how to thank you for not only this, but all your efforts. Thank you! Steve

u r the best! Thank you! R

Dear Jumps West. I got the arena and assembled it today it looks GREAT, so far I am extremely happy, I will ride in it tomorrow. Many thanks, Esther

Thanks again I am getting sooooo many compliments on the jumps. Talk to you soon. Thanks, Ashley

I wanted to let you know that we are having a Thoroughbred Preview and Sale. We would love to tell people about your company and how wonderful you are. We have someone else bringing portable corral panels to display and someone else displaying tack and like I mentioned before, people are always asking where we get our jumps from. Thanks again for everything you do for us.

The arena arrived at work around 3:30 pm today. It was in perfect shape. You did a great job wrapping it up. Thank you so much for all you have done. It arrived just in time for our anniversary! Thanks again. Steve

We need to order some more jumps for our upcoming fall event. We are very happy with these jumps! Connie

I thank you and Jumps West for all your efforts in providing us with excellent service and quotes the past two years. Thank you very, very much for all your effort, suggestions, and support! Joann

Just one thing, it is very good to work with you!! Yasukazu C.

I just viewed and touched your jumps in person over lunch hour. They are beautiful! Emily at Liz’s barn in Wyoming allowed me to come over and check their course out. It’s perfect. Much like what I’m after. Emily had wonderful things to say about you as well and the service that you and your company provided. I was dead set on wood based on past experiences with junky, broken-up, cracked pvc standards, but after seeing the ones that you produce, I now want pvc wings. I would like about a ten to twelve jump course with a double or triple combination, coop, brush box, planks, gate, some schooling standards, flower boxes, maybe a brick aqueduct and a small liverpool. So, I guess that I’d like to see both of your package lists and prices. I will be looking to purchase jumps closer to the end of this month when the sale of my house closes. Thanks for your help, and I hope to be talking with you soon. Sincerely, Larissa

We ordered 10 pairs of PVC wings [5'], poles [3.5"], 2 gates, including a cutdown [3'] version of the Budweiser gate used at the last World Cup in Las Vegas, a cutout wall, a coop set, a couple small picket style PVC obstacles, and six cavaletti stands. We use them at home as schooling fences for our showjumpers. I placed the order on 10 June 2005 and received the jumps ahead of schedule on 1 July 2005. The promised delivery date was 5 July 2005. They are of good quality and we expect them to last for some time. Our trainer also purchased fences from Jumps West some years ago. Her fences have stood up well over years, at least six, with constant use at a busy training facility. I worked closely with Jumps West, whose helpful advice and insight assisted me in choosing a package that fit both our needs and our budget. Our trainer was very happy with what we chose too. I recommend them--they are seriously helpful and professional. If I may be of further assistance, please contact me. Emily T.

The jumps are beautiful and in full rotation. We actually have loved having the wood jumps and all the variety that they offer--we barely use the school ones right now! I'm sure once the novelty wears off I will have the schooling fences in more rotation b/c the are much easier to move! Stanford University

The order was as requested except for an error in one of the jumps which was corrected. The jumps themselves are sturdy and relatively wind resistant but is in a windy area you will need sandbags, true of virtually all jumps, especially those with wings. The jumps are nicely finished and the paint withstands scratching and scuffing well. Jumps West does as they say. My jump trainer is very pleased.

My jumps arrived this afternoon! They are awesome! Love them. I will have fun getting them all unwrapped and put away tomorrow. Thank you so much!

Thank you so much for your timely help. You have been a wonderful company to work with and I will use you for future needs. Thanks again, Joan Marie

My daughters trainer, here in South Carolina, recently ordered jumps from you...she is extremely pleased with your service and quality...I would love if you could send me a catalog, I am looking at purchasing new jumps for my home riding ring... Thanks in advance, Stacey

You guys are the greatest. Not only did I get the new parts in 3 days but they were better than before. I love that you improve with age (wow just like me).I love the equipment. I'm with you again for the next ten.My twenty year old jumps look like those I got last year. Diane

Thanks for all your hard work! I would like to inform you that we have been approved for the entire jump shown below! Your patience has been awesome and again, your hard work has paid off. I think that this project has been well worth the wait and I cannot wait to have it here. C.P/ KY

We love our cavalleti set and will be using it quite often. Not only does it magnify our mare's performance but it will also break up the monotony of basic ground work! If you're ever in my area, please feel free to stop by or look me up. Thanks again, and I hope to recommend your products to everyone I know! All the Best! Karen

Thank you for you telephone response yesterday. You are right, the colored stuff was not in my package. The equipment looks super. I am very happy with the quality and the poles look awesome. When the cups arrive, we will stack them out and let the kids have a go at it. I appreciate the great customer service and will order form you in the future. Best regards Glenn

Let me tell you that I am very impressed with your customer service. When I sent that email I certainly was not expecting free anything. You and your company is wonderful to work with, you are so accommodating willing to please your customers. I will certainly keep you in mind for future purchases as well as direct other camps and farms to you for their needs.
Thanks again! Whitney S.

I absolutely love the brick wall gates! Lisa

Thank you so much. The kids are thrilled and we look forward to years of fun with these mini jumps!! Greta

I like the jump a lot. Henry

Received the jumps. Love them! Kimberly

Hello, I am very, very happy with my poles and the grey gate that I ordered from you. Meika

Sounds amazing! Thanks so much for all your hard work and assistance. It really has been beyond a joy working with you and I will most definitely recommend Jumps West to our clients.

You’re the best! I won’t hesitate to refer new business to you. Vikki

Thanks for your speedy responses!!! She's going to love the Jumps West products when she comes home from the ranch today... A repeat customer for sure, Tommi

Thank you very much for your (always) quick and unerring responses.
I really appreciate it. Thank you. Thank you very much for your very hard work and your attention to details. Machiko

Just wanted to let you know our trainer loved her jump set! Thank you, Teresa

Everything is great with the jumps! My daughter loves them and so do her friends! Again thanks so much! Angela

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